When can I expect my order?
- All orders are processed within 5 days
- Please allow up to 10 days for UK delivery
- International orders will take longer determining on destination
- Please allow 14 days before contacting about an undelivered item

Do you ship overseas?
- We ship worldwide.
- Orders overseas can take up to 21 days.
- Please allow this amount of time before contacting.
- Any order NOT made in the UK must choose the 'Overseas' Shipping option for their order to be sent.

Any questions regarding your items? Please email us at the address below.

Returns and Exchanges:
- Any item can be returned for a refund or an exchange within 28 days of receipt.
- Shipping costs for exchanges on sizes or colour will not be given.
- If there is a problem with your order, postage costs will be refunded up to the price of a 1st class package.
- We are not responsible for any returned items until they are received. So please ensure the items are securely packaged to prevent any damage. 

If you are in need for a return or an exchange, please email us stating your name, email and details.


Do you sponsor?
Please email us regarding sponsorship or advertising at info@hyoos.co.uk

Thank you.